Shipping Policy

VAYNEST ships to addresses within the United States.

Processing time

Orders are processed within 1–3 business days (Monday–Friday, excluding US holidays). You will receive a confirmation email with tracking details once your order ships.

Delivery time

Standard delivery typically takes 5–10 business days after dispatch. Large or bulky items (such as hot tubs, sheds, ranges and refrigerators) may be delivered by freight carrier and can take longer; the carrier may contact you to arrange a delivery window.

Shipping cost

Standard shipping is free on all orders within the contiguous United States. Shipping to Alaska, Hawaii, US territories and APO/FPO addresses may not be available for some items — please contact us before ordering.

Damaged or missing items

Please inspect your delivery on arrival. If anything is damaged or missing, contact us within 48 hours at contact@vaynest.store with your order number and photos, and we will make it right.